Problem Solving
The Effective Management Class offered by the Leadership and Management Global Organization (LMGO) focuses on enhancing managerial skills to optimize team performance and achieve organizational goals. This class provides practical tools and strategies for effective decision-making, communication, and resource management, ensuring that managers are equipped to lead their teams efficiently in a dynamic business environment.
1) Start here:
What is Problem Solving?
Having good strong problem solving skills can make a huge difference to your career.
- Defining the Problem
- Finding This Article Useful?
- Understanding Complexity
- Problem-Solving Processes
- Key Points

How Good Is Your Problem Solving?
Good problem solving skills are fundamentally important if you’re going to be successful in your career. But problems are something that we don’t particularly like.
- Defining the Problem
- Finding This Article Useful?
- Understanding Complexity
- Problem-Solving Processes
- Key Points
Avoiding Logical Fallacies
“In a study designed to test the effects of pleasant imagery on motivation, employees were shown images of baby animals and beautiful nature scenes for their first five minutes at work”.
2) General Problem-Solving Tools
- Constructive Controversy
- Improving Solutions by Arguing For and Against Your Options
- Inductive Reasoning
- Drawing Good Generalized Conclusions Based on Experience and Observation
- Failure Mode and Effects Analysis (FMEA)
- Spotting Problems before a Solution is Implemented
- Heuristic Methods
- Using Rules of Thumb
- Means-End Analysis
- Identifying the Steps Needed to Solve a Problem
3) Problem-Solving Approaches
- The Problem-Definition Process
- Developing the Right Solution
- Plan-Do-Check-Act (PDCA)
- Implementing New Ideas in a Controlled Way
- Soft Systems Methodology
- Understanding Very Complex Issues
- 8D Problem Solving Process
- Finding Permanent Solutions
- The Dynein Framework
- Using the Most Appropriate Problem-Solving Process
- Appreciative Inquiry
- Solving Problems by Looking at What’s Going Right
- The Simplex Process
- A Robust Creative Problem Solving Process
- Build It Up, Knock It Down, and Create a Solid Final Solution
- Huron’s Productive Thinking Model
- Solving Problems Creatively
- Action Learning Sets
- Solving Problems by Doing and Discussing
- The FOCUS Model
- A Simple, Efficient Problem-Solving Approach
4) Finding the Cause of a Problem
- Root Cause Analysis
- Tracing a Problem to Its Origins
- Catwoe
- Developing a Robust Problem Definition
- Why
- Getting to the Root of a Problem Quickly
- The Drill Down Technique
- Breaking Problems Down Into Manageable Parts
- Cause and Effect Analysis
- Identifying the Likely Causes of Problems
- Appreciation
- Extracting the Greatest Amount of Information
- The Four Frame Approach
- Finding Other Ways Forward
- Interrelationship Diagrams
- Identifying Cause and Effect Relationships
5) Improving Business Processes
- Process Decision Program Charts
- Managing Risk Methodically
- Writing a Procedure
- Making Sure Things Are Done Without Mistakes or Omissions
- Flow Charts
- Understanding and Communicating how a Process Works
- Using Aide-Mémoire
- Creating Memory Aids and Checklists
- Swim Lane/Rummler-Brache Diagrams
- Mapping and Improving Processes in Your Organization
- Storyboarding
- Planning and Checking a Process as a Team
- Unblocking Bottlenecks
- Fixing Unbalanced Processes
- Queuing Models
- Optimizing Service and Resources
- Data and Information Management
- Protecting an Important Organizational Asset
- Improving Business Processes
- Streamlining Tasks to Improve Efficiency
Frequently Asked Questions (FAQ)
General Information
LMGO UAE offers a range of certifications including Quality Management, Six Sigma, ISO standards, Project Management, and more. These certifications are designed to enhance your organization’s efficiency, quality, and overall performance.
Our certifications are beneficial for professionals, businesses, and organizations across various industries looking to improve their processes, enhance quality, and gain a competitive edge in the market.
The certification process typically involves training, an assessment or exam, and an evaluation of your organization’s processes. Specific requirements may vary depending on the certification you seek.
The duration of the certification process can vary depending on the complexity of the certification and the preparedness of the candidate or organization. Some certifications may take a few weeks, while others might require a few months.
Yes, LMGO UAE certifications are recognized globally. They are based on internationally accepted standards and best practices, making them valuable credentials for professionals and businesses worldwide.
We offer comprehensive support including training sessions, resources, and expert guidance throughout the certification process to ensure you achieve the desired outcome.
Yes, LMGO UAE offers online training and certification programs. This flexible option allows you to complete the certification process at your own pace and convenience.
The costs vary depending on the certification program you choose. Please contact us directly for specific pricing details and to discuss the best options for your needs.
The renewal requirements depend on the specific certification. Some certifications require periodic renewal or recertification to ensure ongoing compliance with current standards and practices.
You can reach out to us via the contact form on our website, or directly through our email and phone numbers listed in the Contact Us section. Our team is ready to assist you with any inquiries.